Founder support desk

Burn Rate Support

Need help with your startup? Email cogamesapps@gmail.com. Include “Burn Rate,” the app version, iPhone model, iOS version, and a short description of the issue.

Quick answers

Are rewarded videos required?

No. Any rewarded video offers are optional bonuses. Ordinary building, product launches, events, and progression remain available without watching an ad.

What happens if an ad fails?

Your normal game remains unchanged. A bonus is delivered only after the advertising provider confirms the reward was earned.

How do I change my privacy choices?

When advertising is enabled, Burn Rate will provide Privacy Choices in Settings whenever the consent provider says that control is required for your region.

Does Burn Rate have cloud saves?

Not currently. Game Center is optional and does not itself transfer the local Burn Rate save between devices.

When contacting us

Do not send passwords, Game Center credentials, payment information, or unnecessary sensitive information. Read the Privacy Policy for support-retention details.